Return Policy

Digital Product Return Policy

Please read our digital product return policy carefully to ensure the best shopping experience:

1. Product Specifications
- All products are digital downloads featuring five high-resolution image sizes
- All images are 300 DPI high-resolution JPG format
- Products are delivered instantly as ZIP file downloads

2. Return Terms
Due to the unique nature of digital products, all sales are final. Technical support or file replacement may be available in the following cases:
- Download link is invalid or inaccessible
- Received ZIP file is corrupted or cannot be extracted
- Image resolution does not match product description
- Number of files or image sizes differ from description

3. Technical Support
We provide timely assistance for the following issues:
- Difficulties with downloading or extracting files
- Guidance on image size selection
- Questions about file formats
Please describe your issue in detail via email, and we will respond within 24 hours to help resolve the problem.

4. Copyright Notice
- For personal use only
- Copying, reselling, or commercial use is prohibited

5. Contact Information
For assistance, please reach us through:
- Email: support@mangohoo.com
- Response time: Within 24 hours on business days

We are committed to providing high-quality products and service to every customer. Thank you for your understanding and support.